Joanne Russell

Chief Operations Officer

I’ve spent over 15 years in insurance, starting out in broker networks before moving into retail, underwriting and wholesale – and back to networks again! I was Brand Director at Gallagher, one of the world’s biggest brokerages, and previously Head of Group Marketing & Communications at Giles. I’m here to help build the most exciting proposition for our members, and to support our key partner and insurer relationships.