New Aviva Broker Personal Lines phone support

Aviva 1 April 2026 Aviva, Uncategorised

We’re pleased to let you know that Cobra Network members are being included in a pilot where Aviva is switching on a phone line service for Aviva Broker Personal Lines. Until now, support has only been available via Live Chat, but we know there are times when you and your teams would rather pick up the phone and speak to someone directly. This pilot will help Aviva understand the types of queries that come in by phone and shape their future service model with Cobra members right at the heart of that feedback.

Here’s what . . .

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Tags: helpline, personal lines, Phone, support

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Cobra Network Limited is an Appointed Representative of PIB Risk Services Limited which is authorised and regulated by the Financial Conduct Authority, Firm Reference Number 308333. PIB Risk Services Limited and Cobra Network Limited are both registered in England and Wales. Company Registration Numbers 02682789 and 04628555. PIB Risk Services Limited’s and Cobra Network Limited’s Registered Office is Rossington’s Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Part of PIB Group.
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