Close Brothers Premium Finance (CBPF) has completed a five month awareness campaign to assist all 1500 of its broking partners in the UK and Northern Ireland ahead of the new FCA Consumer Duty, which came onstream on 31 July.
Allen Seldon, director of product and proposition, said that feedback from the exercise underlined the importance brokers attached to receiving support from the lender as the market prepared for another significant change to the regulatory market.
The Consumer Duty sets higher and clearer standards of consumer protection across financial services, including insurance, and requires firms to . . .
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