Fair value remains a key focus of the regulator and therefore, must remain a key focus of all firms in the distribution chain.
Following discussions with some members we have identified that they have not always considered the services they provide in the distribution process as a product. We have therefore, updated our Fair Value and Product Governance policy templates to provide the FCA definition of product as appropriate to Insurance Brokers as shown below.
Product refers to any general insurance contract or consumer credit agreement distributed to retail customers and any service . . .
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