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Government Issues New Guidance on Living With COVID-19

On Friday, 1st April, the government outlined its plans to move to a new phase of managing COVID-19 in England in its ‘Living with COVID-19 plan’. Instead of deploying regulations and requirements, th...

9 tips for managing stress at work

Healthy working  isn't just about protecting people avoiding physical injury. Work-related stress, depression and anxiety are soaring and usually arise as a consequence of someone being unable to cope...

Customer appreciation emails: what are they and why are they important?

Customer appreciation emails come in all shapes and sizes giving you multiple opportunities to reach out to your clients. Examples can include but are not limited to things like: • Birthday emails • A...

Financial Sanctions Measures

The FCA expect firms to have established systems and controls to counter the risk that they might be used to further financial crime and this includes compliance with financial sanctions obligations. ...

Focus on Financial Sanctions

The UK government, EU and US have introduced financial sanctions against Russia/Belarus. The situation is continually changing but we thought it would be prudent to remind members of their regulatory ...

Stress Awareness 30 day challenge

April is Stress Awareness Month. Throughout the month we’ll be sharing content on the connect blog to support member’s in identifying and managing stress. The last few years have been challenging for ...

Conference highlights

It’s hard to believe it’s the end of March already and the first quarter is done! What a fantastic start to the year we’ve had, ending on the high of our fantastic Cobra Network Conference and Expo ev...

April is Stress Awareness Month

April is Stress Awareness Month which brings our attention to the causes and cures of stress and ways that we can deal with this modern-day epidemic. The last few years have been challenging for us al...

Consumer Duty presentation – March 2022

Cobra Conference 2022 Compliance Presentation - please find attached the Compliance presentation from the Cobra Conference 2022 detailing the Consumer Duty and the outcome-based regulation, the journe...