Toolkits

Compliance Toolkit: Appointed Representatives Regime

The FCA continues to focus on Appointed Representatives (ARs) identifying poor quality of oversight by some principal firms to be a source of significant consumer harm. Concern about appointed represe...

Compliance Toolkit: Simplifying the insurance rules

The FCA have recently issued Consultation Paper 25/12: Simplifying the insurance rules: Proposed amendments following DP 24/1 and discussion on further changes for insurance and funeral plans where it...

Compliance Toolkit: FCA to replace consumer credit data reports

As part of the drive to become a smarter regulator the FCA have introduced a new Consumer Credit return. The data received in the current consumer credit returns has been identified as being of poor q...

Compliance Toolkit: Firms’ treatment of customers in Vulnerable Circumstances

The FCA conducted a review to evaluate the relevance of its existing guidance, in addressing the needs of vulnerable customers. Vulnerable circumstances can impact how individuals interact with firms,...

Compliance Toolkit: Pure Protection Products Market Study

Pure Protection Products Market Study The FCA have launched a market study into how well the distribution of pure protection insurance products is working for consumers. While the FCA has seen indicat...

CP24/19 Proposed changes to Consumer Credit Regulatory Returns

Consultation Paper The FCA have issued a consultation paper setting out their proposals to overhaul the regulatory returns linked to Consumer Credit Regulated Activities. The overhaul is being underta...

Compliance Toolkit: Conduct Rules & REP008

REP008: Conduct Rules reporting for FCA Regulated Firms. The REP008 annual regulatory return asks firms, falling under the Senior Managers and Certification Regime (SM&CR), to report to the FCA wh...

Compliance Toolkit: Fair Value Assessments

Fair value remains a key focus of the regulator and therefore, must remain a key focus of all firms in the distribution chain. Following discussions with some members we have identified that they have...

Supporting customers in financial difficulty – new guidance

In July 2023 the FCA issued new finalised insurance guidance on supporting customers in financial difficulty which replaces the guidance issued in November 2020 in relation to customers in financial d...

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