Updates to SME eTrade as a result of your feedback

Zurich has shared some positive updates on how they’re improving their eTrade proposition, driven by broker feedback, including from Cobra Network members. In 2025 they received over 59,000 Transactional Net Promoter Score (TNPS) responses and achieved an overall score of +81. That insight is now shaping a series of changes designed to make trading smoother and more competitive for you.

What's changing?

Property Owners

  • Commercial Trades: Targeted premium reduction applied to increase competitiveness for Commercial occupants.
    This content is restricted to subscribers