In recent times Covid has often forced us to replace customer-facing interactions with email or phone, many of your clients may have felt the loss of that all-important personal touch - which could easily have been a reason why they came to you in the first place.
So what do you do?
One simple fix could be to use video – which can not only help to minimise this problem but also delivers other business-building benefits:
People prefer to do business with people, and video is a great way to humanise your team
Many clients would prefer . . .
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